Consumerist - 12/26/13, Chris Morran
About 15 months after getting slapped around by the Consumer Financial Protection Bureau to the tune of $112.5 million for a variety of bad business practices, the CFPB put another huge lump of coal in American Express’s Christmas stocking, spanking the credit card company for nearly $70 million, including $59.5 million in refunds to customers.
Once again, one of the big issues in this latest CFPB action is the deceptive marketing of “add-on” products for Amex’s credit cards. These include things like payment protection and credit monitoring services.
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